Questions, etc.News

Phone #

Department/Division

Questions & Complaints about...

Office Hours

 

 

 

 

304-696-5580

Mayor's Office

Examples of the type of service(s) provided by each department/division are given. The services provided by each are not limited to the examples listed. If, after contacting the appropriate department/division, you do not feel as though your question/situation has been taken care of, please feel free to contact the Mayor's Office.

Mon - Thurs
7am to 5pm

 

Public Works Department

304-696-4431

Sanitation Division

Missed Garbage, Trash Removal, Special Pick-up, Dead Animals on City Right-of-way...

Mon - Fri
6:30am- 2:30pm

304-696-4483

Street Division

Potholes, Street Cleaning, Unpaved Alley Repair, Clogged Storm Sewers, Catch Basin Repairs, Leaf Removal, Snow Removal/Sand, Overgrown Weeds on City Right-of-Way...

Mon - Thurs
6am to 3pm

304-696-5570

Traffic Engineering

Traffic Signals, Street Signs, Crosswalks, Handicap Signs... (To report street lights that are out you must contact American Electric Power at this number 1-800-982-4237. Petitions for increased street lingting may be requested from traffic engineering ... after they are completed they are forwarded to AEP for their consideration.)

Mon - Thurs
6am to 3pm

304-696-5905

Building Permits

Information on Building Permits, Information & Inspections on Construction, Information & Inspections on Electrical Work, Information & Inspections on Plumbing Work, Information on All Buliding Codes & Requirements...

Mon - Thur
7:30am to 4:30pm

304-696-5905

Compliance Division

Dilapidated and/or Abandoned Structures, Overgrown Properties, Improper Disposal & Storage of Trash and/or Refuse, Unlicensed Vehicles on Private Property, Remodeling and/or Construction Being Performed without the Proper Permits and/or Licensing...

Mon - Thurs
7:30am to 4:30pm

 

Sanitary Board

304-696-5928

Sewer Division

Problems involving sanitary sewers,...

Mon - Fri
7am to 3:00pm

304-696-5564

Sanitary Board Office

Questions regarding your sewage charge, Questions regarding Sewer Taps & Fees ...

Mon - Fri
7am to 3pm

304-696-5551

Animal Control Shelter

Barking Dogs, Unrestrained Dogs, Inhumane Treatment of Animals, Injured Animals/Reports of Animal Attacks, Stray Animals, Impounding Procedure,...

Mon - Fri
8am to 4:45pm

304-696-5909

Parking Garage

Problems with broken or malfunctioniing parking meters, Problems involving City owned parking lots,...

Mon - Fri
8am to 5pm

304-696-4480

Legal Department

Filing of Claims, Questions Relating to City Ordinances,...

Mon - Thurs
7;30am to 4:30pm

 

Finance Division

304-696-5520
304-696-5969
304-696-5920 / 304-696-5929

Municipal Fees
B&O License & Tax
Municipal Court

...
...
Court Dates, Traffic Fines, Vehicle Boots & Miscellaneous Citations, ...


Mon - Thurs
7:30am to 5pm

 

Police Department

304-696-4470
911
304-526-8585
304-696-4499
304-696-5510

Services Division
Emergency
Non-emergency
Drug Hotline
Internal Affairs

Division hours vary. Services Bureau is available on a 24hr basis to handle questions you may have regarding procedure/police reports as well as hurs of operation of the various divisions. All Complaints regarding or concerning a Police Officer must go through Internal Affairs.

 

 

Fire Department

911
304-526-8585
304-696-5950
304-696-5960

Emergency
Non-emergency
Administration
Fire Prevention/Education

...
...
Burning regulations/Fire Ordinances, Concerns with Non-Residential Structures, Fire Prevention/Education Programs, ...

24hrs

Mon - Fri
8am to 4:30pm

 

 

 

 

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